Media Case


Bob Penner
President
Dan Abraham
National Director of Call Centres
Corinne Berman
Director,
Sales and Marketing
Deanna Bickford, CFRE
Senior Consultant,
Campaigns & Fundraising
Judy Brown
Administrative & Office Manager
Armand Cousineau
Dept. Coordinator,
Campaigns & Research
Kim Erskine
Director,
Human Resources
Leigh Gibbens
Consultant,
Fundraising & Communications
Paul Klein, CFRE
Consultant,
Fundraising & Communications
David Kraft
Senior Consultant,
Campaigns & Research
Dean Mercer
Director,
IT
Firoozeh Radjai
Director,
Direct Response
David Smith
Director of Operations,
Vancouver
John Willis
Director,
Campaigns & Research

 

Kim Erskine
Director,
Human Resources


Kim Erskine joined Strategic Communications in 1995. In her current role, Kim manages Stratcom human resources related activities including employee and labour relations, recruitment and selection, payroll and benefits and employee training - for both the Toronto and Vancouver offices. She advises the management team on HR best practices, leads collective bargaining and oversees many aspects of the management of Stratcom's call centres. Kim is currently developing and implementing a Social Hiring Program at Stratcom to encourage the recruitment and retention of people traditionally disadvantaged in finding employment. Prior to her role in HR, Kim managed the Toronto Call Centre.

Kim is working toward obtaining her CHRP (Certified Human Resources Professional) and has taken courses in Alternative Dispute Resolution and Labour Arbitration. She is a regular conference speaker, leading discussions on Managing Unionized Call Centres and on Collective Bargaining Basics.

Kim is a volunteer member of the Board of Directors for the Lifeline Foundation, a joint union-management run employee assistance program for Toronto area union members and their families.

Kim lives in Toronto with her wiener dog, Carson. In her spare time she enjoys playing guitar, take-out fine dining and reading. She recently learned to play the musical saw.

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© 2005, Strategic Communications Inc.