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Insightful articles that make a difference for our community
Ensuring Donor Trust: Our Secure Payment Process Explained
Trust is central to the relationship between donors and charities. As one of Canada’s leading telefundraising agencies, we take seriously our responsibility to safeguard that trust when speaking with supporters. To ensure a secure donation experience, we use a credit card collection process with Secure Payment Assist (SPA), which meets the highest Payment Card Industry…
CNIB Giving Tuesday Text Campaign
CNIB (Canadian National Institute for the Blind) is a Canadian non-profit organization that delivers innovative programs and powerful advocacy to empower people impacted by blindness to live their dreams and tear down barriers to inclusion. Their work is not possible without the support of donors across the country. For Giving Tuesday 2023, CNIB decided to…
Spotlight on: Dawn Hoffman
Dawn Hoffman is a Senior Research Associate at Stratcom who conducts the majority of the firm’s qualitative research. Dawn is a strategic, results-oriented polling and communications professional with 25 years of experience working for progressive advocacy organizations, foundation, and government clients in Canada, the US and Australia-Pacific. Dawn’s expertise lies in using qualitative and quantitative…
Inbound Text to Short Codes for Fundraising & Prospecting at Events
Stratcom has two short codes that can help charities attract support both at their events and beyond. A short code is a five-digit phone number than can accommodate a high volume of inbound text messages. When paired with a call-to-action and promoted to a target group – such as event attendees – short codes can…
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